Affected services:

  • Sococo Virtual Office Server Infrastructure

Sococo Incident

Opened on Tuesday 12th March 2019, last updated

Investigating — We are investigating reports of an issue impacting the Sococo service.

Posted

Identified — We are investigating reports of delays performing certain operations in the Sococo virtual office environment.

Posted

Identified — After digging into the issue we noticed a degradation in performance with our application servers post network maintenance performed by one of our providers. We were able to resolve the issue by gracefully restarting our application servers.

Posted

Resolved — The issue impacting the Sococo service has been resolved.

Posted